2024-08-07 10:31:42 +08:00
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<template>
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2024-11-11 17:34:11 +08:00
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<!-- :title="!isReconnecting ? '连接客服成功' : '会话重连中'" -->
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<!-- :title="kefuName" -->
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2024-08-07 21:40:27 +08:00
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<s-layout
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class="chat-wrap"
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2024-11-11 17:34:11 +08:00
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title="众悦商城客服"
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2024-08-07 21:40:27 +08:00
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navbar="inner"
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>
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2024-08-07 10:31:42 +08:00
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<!-- 覆盖头部导航栏背景颜色 -->
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<div class="page-bg" :style="{ height: sys_navBar + 'px' }"></div>
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<!-- 聊天区域 -->
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2024-11-11 17:34:11 +08:00
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<MessageList ref="messageListRef" :hei="sys_navBar" @cc="ss">
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2024-08-07 10:31:42 +08:00
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<template #bottom>
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<message-input
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v-model="chat.msg"
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@on-tools="onTools"
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@send-message="onSendMessage"
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></message-input>
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2024-08-07 10:31:42 +08:00
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</template>
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</MessageList>
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<!-- 聊天工具 -->
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2024-08-07 21:40:27 +08:00
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<tools-popup
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:show-tools="chat.showTools"
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:tools-mode="chat.toolsMode"
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@close="handleToolsClose"
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@on-emoji="onEmoji"
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@image-select="onSelect"
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@on-show-select="onShowSelect"
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>
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<message-input
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v-model="chat.msg"
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@on-tools="onTools"
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@send-message="onSendMessage"
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></message-input>
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2024-08-07 10:31:42 +08:00
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</tools-popup>
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<!-- 商品订单选择 -->
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<SelectPopup
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:mode="chat.selectMode"
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:show="chat.showSelect"
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@select="onSelect"
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@close="chat.showSelect = false"
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/>
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</s-layout>
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</template>
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<script setup>
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import MessageList from '@/pages/chat/components/messageList.vue';
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import { reactive, ref, toRefs } from 'vue';
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import sheep from '@/sheep';
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import ToolsPopup from '@/pages/chat/components/toolsPopup.vue';
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import MessageInput from '@/pages/chat/components/messageInput.vue';
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import SelectPopup from '@/pages/chat/components/select-popup.vue';
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import {
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KeFuMessageContentTypeEnum,
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WebSocketMessageTypeConstants,
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} from '@/pages/chat/util/constants';
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import FileApi from '@/sheep/api/infra/file';
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import KeFuApi from '@/sheep/api/promotion/kefu';
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import { useWebSocket } from '@/sheep/hooks/useWebSocket';
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const kefuName = ref('众悦商城客服');
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const sys_navBar = sheep.$platform.navbar;
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function ss(val){
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console.log('ss进来了',val)
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kefuName.value = val;
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}
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const chat = reactive({
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msg: '',
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scrollInto: '',
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showTools: false,
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toolsMode: '',
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showSelect: false,
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selectMode: '',
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});
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// 发送消息
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async function onSendMessage() {
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if (!chat.msg) return;
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try {
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const data = {
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contentType: KeFuMessageContentTypeEnum.TEXT,
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content: chat.msg,
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};
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await KeFuApi.sendKefuMessage(data);
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await messageListRef.value.refreshMessageList();
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chat.msg = '';
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} finally {
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chat.showTools = false;
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}
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}
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const messageListRef = ref();
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//======================= 聊天工具相关 start =======================
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function handleToolsClose() {
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chat.showTools = false;
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chat.toolsMode = '';
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}
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function onEmoji(item) {
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chat.msg += item.name;
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}
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// 点击工具栏开关
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function onTools(mode) {
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if (isReconnecting.value) {
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sheep.$helper.toast('您已掉线!请返回重试');
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return;
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}
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if (!chat.toolsMode || chat.toolsMode === mode) {
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chat.showTools = !chat.showTools;
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}
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chat.toolsMode = mode;
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if (!chat.showTools) {
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chat.toolsMode = '';
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}
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}
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function onShowSelect(mode) {
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chat.showTools = false;
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chat.showSelect = true;
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chat.selectMode = mode;
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}
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async function onSelect({ type, data }) {
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let msg;
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switch (type) {
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case 'image':
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const res = await FileApi.uploadFile(data.tempFiles[0].path);
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msg = {
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contentType: KeFuMessageContentTypeEnum.IMAGE,
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content: res.data,
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};
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break;
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case 'goods':
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msg = {
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contentType: KeFuMessageContentTypeEnum.PRODUCT,
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content: JSON.stringify(data),
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};
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break;
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case 'order':
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msg = {
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contentType: KeFuMessageContentTypeEnum.ORDER,
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content: JSON.stringify(data),
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};
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break;
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}
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if (msg) {
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// 发送消息
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// scrollBottom();
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await KeFuApi.sendKefuMessage(msg);
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await messageListRef.value.refreshMessageList();
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chat.showTools = false;
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chat.showSelect = false;
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chat.selectMode = '';
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}
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}
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//======================= 聊天工具相关 end =======================
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const { options } = useWebSocket({
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// 连接成功
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onConnected: async () => {},
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// 收到消息
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onMessage: async (data) => {
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const type = data.type;
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if (!type) {
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console.error('未知的消息类型:' + data.value);
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return;
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}
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// 2.2 消息类型:KEFU_MESSAGE_TYPE
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if (type === WebSocketMessageTypeConstants.KEFU_MESSAGE_TYPE) {
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// 刷新消息列表
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await messageListRef.value.refreshMessageList(JSON.parse(data.content));
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return;
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}
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// 2.3 消息类型:KEFU_MESSAGE_ADMIN_READ
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if (type === WebSocketMessageTypeConstants.KEFU_MESSAGE_ADMIN_READ) {
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console.log('管理员已读消息');
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}
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},
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});
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const isReconnecting = toRefs(options).isReconnecting; // 重连状态
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</script>
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<style scoped lang="scss">
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2024-11-04 11:13:41 +08:00
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::v-deep(.chat-wrap){
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.ui-bar{
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position: fixed !important;
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width: 100%;
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padding-right: 0 !important;
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}
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.page-bg {
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width: 100%;
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position: fixed;
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top: 0;
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left: 0;
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background-color: var(--ui-BG-Main);
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z-index: 1;
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}
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.status {
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position: relative;
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box-sizing: border-box;
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z-index: 3;
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height: 70rpx;
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padding: 0 30rpx;
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background: var(--ui-BG-Main-opacity-1);
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display: flex;
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align-items: center;
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font-size: 30rpx;
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font-weight: 400;
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color: var(--ui-BG-Main);
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}
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}
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</style>
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