feat: 客户成交周期分析(按区域、按产品)
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commit
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@ -67,6 +67,18 @@ export interface CrmStatisticsCustomerDealCycleByUserRespVO {
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customerDealCount: number
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}
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export interface CrmStatisticsCustomerDealCycleByAreaRespVO {
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areaName: string
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customerDealCycle: number
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customerDealCount: number
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}
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export interface CrmStatisticsCustomerDealCycleByProductRespVO {
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productName: string
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customerDealCycle: number
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customerDealCount: number
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}
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// 客户分析 API
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export const StatisticsCustomerApi = {
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// 1.1 客户总量分析(按日期)
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@ -138,5 +150,19 @@ export const StatisticsCustomerApi = {
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url: '/crm/statistics-customer/get-customer-deal-cycle-by-user',
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params
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})
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},
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// 6.2 获取客户成交周期(按用户)
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getCustomerDealCycleByArea: (params: any) => {
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return request.get({
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url: '/crm/statistics-customer/get-customer-deal-cycle-by-area',
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params
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})
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},
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// 6.2 获取客户成交周期(按用户)
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getCustomerDealCycleByProduct: (params: any) => {
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return request.get({
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url: '/crm/statistics-customer/get-customer-deal-cycle-by-product',
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params
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})
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}
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}
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@ -0,0 +1,153 @@
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<!-- 成交周期分析 -->
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<template>
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<!-- Echarts图 -->
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<el-card shadow="never">
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<el-skeleton :loading="loading" animated>
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<Echart :height="500" :options="echartsOption" />
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</el-skeleton>
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</el-card>
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<!-- 统计列表 -->
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<el-card shadow="never" class="mt-16px">
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<el-table v-loading="loading" :data="list">
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<el-table-column label="序号" align="center" type="index" width="80" />
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<el-table-column
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label="区域"
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align="center"
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prop="areaName"
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min-width="200"
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:formatter="(_, __, val: any) => val ?? '未知'"
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/>
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<el-table-column
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label="成交周期(天)"
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align="center"
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prop="customerDealCycle"
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min-width="200"
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/>
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<el-table-column label="成交客户数" align="center" prop="customerDealCount" min-width="200" />
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</el-table>
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</el-card>
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</template>
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<script setup lang="ts">
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import {
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StatisticsCustomerApi,
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CrmStatisticsCustomerDealCycleByAreaRespVO
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} from '@/api/crm/statistics/customer'
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import { EChartsOption } from 'echarts'
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defineOptions({ name: 'CustomerDealCycleByArea' })
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const props = defineProps<{ queryParams: any }>() // 搜索参数
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const loading = ref(false) // 加载中
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const list = ref<CrmStatisticsCustomerDealCycleByAreaRespVO[]>([]) // 列表的数据
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/** 柱状图配置:纵向 */
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const echartsOption = reactive<EChartsOption>({
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grid: {
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left: 20,
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right: 40, // 让 X 轴右侧显示完整
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bottom: 20,
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containLabel: true
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},
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legend: {},
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series: [
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{
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name: '成交周期(天)',
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type: 'bar',
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data: [],
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yAxisIndex: 0
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},
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{
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name: '成交客户数',
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type: 'bar',
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data: [],
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yAxisIndex: 1
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}
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],
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toolbox: {
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feature: {
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dataZoom: {
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xAxisIndex: false // 数据区域缩放:Y 轴不缩放
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},
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brush: {
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type: ['lineX', 'clear'] // 区域缩放按钮、还原按钮
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},
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saveAsImage: { show: true, name: '成交周期分析' } // 保存为图片
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}
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},
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tooltip: {
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trigger: 'axis',
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axisPointer: {
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type: 'shadow'
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}
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},
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yAxis: [
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{
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type: 'value',
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name: '成交周期(天)',
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min: 0,
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minInterval: 1 // 显示整数刻度
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},
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{
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type: 'value',
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name: '成交客户数',
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min: 0,
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minInterval: 1, // 显示整数刻度
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splitLine: {
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lineStyle: {
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type: 'dotted', // 右侧网格线虚化, 减少混乱
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opacity: 0.7
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}
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}
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}
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],
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xAxis: {
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type: 'category',
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name: '区域',
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data: []
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}
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}) as EChartsOption
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/** 获取数据并填充图表 */
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const fetchAndFill = async () => {
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// 1. 加载统计数据
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const customerDealCycleByArea = await StatisticsCustomerApi.getCustomerDealCycleByArea(
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props.queryParams
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)
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// 2.1 更新 Echarts 数据
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if (echartsOption.xAxis && echartsOption.xAxis['data']) {
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echartsOption.xAxis['data'] = customerDealCycleByArea.map(
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(s: CrmStatisticsCustomerDealCycleByAreaRespVO) => s.areaName ?? '未知'
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)
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}
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if (echartsOption.series && echartsOption.series[0] && echartsOption.series[0]['data']) {
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echartsOption.series[0]['data'] = customerDealCycleByArea.map(
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(s: CrmStatisticsCustomerDealCycleByAreaRespVO) => s.customerDealCycle
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)
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}
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if (echartsOption.series && echartsOption.series[1] && echartsOption.series[1]['data']) {
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echartsOption.series[1]['data'] = customerDealCycleByArea.map(
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(s: CrmStatisticsCustomerDealCycleByAreaRespVO) => s.customerDealCount
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)
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}
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// 2.2 更新列表数据
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list.value = customerDealCycleByArea
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}
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/** 获取统计数据 */
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const loadData = async () => {
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loading.value = true
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try {
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await fetchAndFill()
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} finally {
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loading.value = false
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}
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}
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defineExpose({ loadData })
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/** 初始化 */
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onMounted(() => {
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loadData()
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})
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</script>
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@ -0,0 +1,153 @@
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<!-- 成交周期分析 -->
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<template>
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<!-- Echarts图 -->
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<el-card shadow="never">
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<el-skeleton :loading="loading" animated>
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<Echart :height="500" :options="echartsOption" />
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</el-skeleton>
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</el-card>
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<!-- 统计列表 -->
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<el-card shadow="never" class="mt-16px">
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<el-table v-loading="loading" :data="list">
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<el-table-column label="序号" align="center" type="index" width="80" />
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<el-table-column
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label="产品名称"
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align="center"
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prop="productName"
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min-width="200"
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:formatter="(_, __, val: any) => val ?? '未知'"
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/>
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<el-table-column
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label="成交周期(天)"
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align="center"
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prop="customerDealCycle"
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min-width="200"
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/>
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<el-table-column label="成交客户数" align="center" prop="customerDealCount" min-width="200" />
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</el-table>
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</el-card>
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</template>
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<script setup lang="ts">
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import {
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StatisticsCustomerApi,
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CrmStatisticsCustomerDealCycleByProductRespVO
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} from '@/api/crm/statistics/customer'
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import { EChartsOption } from 'echarts'
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defineOptions({ name: 'CustomerDealCycleByProduct' })
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const props = defineProps<{ queryParams: any }>() // 搜索参数
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const loading = ref(false) // 加载中
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const list = ref<CrmStatisticsCustomerDealCycleByProductRespVO[]>([]) // 列表的数据
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/** 柱状图配置:纵向 */
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const echartsOption = reactive<EChartsOption>({
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grid: {
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left: 20,
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right: 40, // 让 X 轴右侧显示完整
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bottom: 20,
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containLabel: true
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},
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legend: {},
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series: [
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{
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name: '成交周期(天)',
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type: 'bar',
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data: [],
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yAxisIndex: 0
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},
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{
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name: '成交客户数',
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type: 'bar',
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data: [],
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yAxisIndex: 1
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}
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],
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toolbox: {
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feature: {
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dataZoom: {
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xAxisIndex: false // 数据区域缩放:Y 轴不缩放
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},
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brush: {
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type: ['lineX', 'clear'] // 区域缩放按钮、还原按钮
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},
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saveAsImage: { show: true, name: '成交周期分析' } // 保存为图片
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}
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},
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tooltip: {
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trigger: 'axis',
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axisPointer: {
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type: 'shadow'
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}
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},
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yAxis: [
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{
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type: 'value',
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name: '成交周期(天)',
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min: 0,
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minInterval: 1 // 显示整数刻度
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},
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{
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type: 'value',
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name: '成交客户数',
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min: 0,
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minInterval: 1, // 显示整数刻度
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splitLine: {
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lineStyle: {
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type: 'dotted', // 右侧网格线虚化, 减少混乱
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opacity: 0.7
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}
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}
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}
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],
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xAxis: {
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type: 'category',
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name: '产品名称',
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data: []
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}
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}) as EChartsOption
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/** 获取数据并填充图表 */
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const fetchAndFill = async () => {
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// 1. 加载统计数据
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const customerDealCycleByProduct = await StatisticsCustomerApi.getCustomerDealCycleByProduct(
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props.queryParams
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)
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// 2.1 更新 Echarts 数据
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if (echartsOption.xAxis && echartsOption.xAxis['data']) {
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echartsOption.xAxis['data'] = customerDealCycleByProduct.map(
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(s: CrmStatisticsCustomerDealCycleByProductRespVO) => s.productName ?? '未知'
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)
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}
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if (echartsOption.series && echartsOption.series[0] && echartsOption.series[0]['data']) {
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echartsOption.series[0]['data'] = customerDealCycleByProduct.map(
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(s: CrmStatisticsCustomerDealCycleByProductRespVO) => s.customerDealCycle
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)
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}
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if (echartsOption.series && echartsOption.series[1] && echartsOption.series[1]['data']) {
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echartsOption.series[1]['data'] = customerDealCycleByProduct.map(
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(s: CrmStatisticsCustomerDealCycleByProductRespVO) => s.customerDealCount
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)
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}
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// 2.2 更新列表数据
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list.value = customerDealCycleByProduct
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}
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/** 获取统计数据 */
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const loadData = async () => {
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loading.value = true
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try {
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await fetchAndFill()
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} finally {
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loading.value = false
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}
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}
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defineExpose({ loadData })
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/** 初始化 */
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onMounted(() => {
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loadData()
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})
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</script>
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@ -30,7 +30,7 @@ import {
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} from '@/api/crm/statistics/customer'
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import { EChartsOption } from 'echarts'
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defineOptions({ name: 'CustomerDealCycle' })
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defineOptions({ name: 'CustomerDealCycleByUser' })
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const props = defineProps<{ queryParams: any }>() // 搜索参数
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@ -102,8 +102,14 @@
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<CustomerPoolSummary ref="customerPoolSummaryRef" :query-params="queryParams" />
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</el-tab-pane>
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<!-- 成交周期分析 -->
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<el-tab-pane label="成交周期分析" lazy name="dealCycle">
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<CustomerDealCycle ref="dealCycleRef" :query-params="queryParams" />
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<el-tab-pane label="员工客户成交周期分析" lazy name="dealCycleByUser">
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<CustomerDealCycleByUser ref="dealCycleByUserRef" :query-params="queryParams" />
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</el-tab-pane>
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<el-tab-pane label="地区客户成交周期分析" lazy name="dealCycleByArea">
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<CustomerDealCycleByArea ref="dealCycleByAreaRef" :query-params="queryParams" />
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</el-tab-pane>
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<el-tab-pane label="产品客户成交周期分析" lazy name="dealCycleByProduct">
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<CustomerDealCycleByProduct ref="dealCycleByProductRef" :query-params="queryParams" />
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</el-tab-pane>
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</el-tabs>
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</el-col>
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@ -117,7 +123,9 @@ import { DICT_TYPE, getIntDictOptions } from '@/utils/dict'
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import { beginOfDay, defaultShortcuts, endOfDay, formatDate } from '@/utils/formatTime'
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import { defaultProps, handleTree } from '@/utils/tree'
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import CustomerConversionStat from './components/CustomerConversionStat.vue'
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import CustomerDealCycle from './components/CustomerDealCycle.vue'
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import CustomerDealCycleByUser from './components/CustomerDealCycleByUser.vue'
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import CustomerDealCycleByArea from './components/CustomerDealCycleByArea.vue'
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import CustomerDealCycleByProduct from './components/CustomerDealCycleByProduct.vue'
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import CustomerFollowUpSummary from './components/CustomerFollowUpSummary.vue'
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import CustomerFollowUpType from './components/CustomerFollowUpType.vue'
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import CustomerSummary from './components/CustomerSummary.vue'
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@ -153,7 +161,9 @@ const followUpSummaryRef = ref() // 2. 客户跟进次数分析
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const followUpTypeRef = ref() // 3. 客户跟进方式分析
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const conversionStatRef = ref() // 4. 客户转化率分析
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const customerPoolSummaryRef = ref() // 5. 客户公海分析
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const dealCycleRef = ref() // 6. 成交周期分析
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const dealCycleByUserRef = ref() // 6. 成交周期分析(按员工)
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const dealCycleByAreaRef = ref() // 7. 成交周期分析(按地区)
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const dealCycleByProductRef = ref() // 8. 成交周期分析(按产品)
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/** 搜索按钮操作 */
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const handleQuery = () => {
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@ -173,8 +183,14 @@ const handleQuery = () => {
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case 'poolSummary': // 公海客户分析
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customerPoolSummaryRef.value?.loadData?.()
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break
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case 'dealCycle': // 成交周期分析
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dealCycleRef.value?.loadData?.()
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case 'dealCycleByUser': // 成交周期分析
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dealCycleByUserRef.value?.loadData?.()
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break
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case 'dealCycleByArea': // 成交周期分析
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dealCycleByAreaRef.value?.loadData?.()
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break
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case 'dealCycleByProduct': // 成交周期分析
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dealCycleByProductRef.value?.loadData?.()
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break
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}
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}
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