!417 feat: 增加[客户公海分析]tab

Merge pull request !417 from dhb52/dev
2024-04-07 13:17:35 +00:00 · 2024-04-07 13:17:35 +00:00 · 091ce90359
commit 091ce90359
parent 8f8edc9565 3c54f5f565
8 changed files with 359 additions and 55 deletions
--- a/src/api/crm/statistics/customer.ts
+++ b/src/api/crm/statistics/customer.ts
@ -44,6 +44,18 @@ export interface CrmStatisticsCustomerContractSummaryRespVO {
  orderDate: Date
 }

+export interface CrmStatisticsPoolSummaryByDateRespVO {
+  time: string
+  customerPutCount: number
+  customerTakeCount: number
+}
+
+export interface CrmStatisticsPoolSummaryByUserRespVO {
+  ownerUserName: string
+  customerPutCount: number
+  customerTakeCount: number
+}
+
 export interface CrmStatisticsCustomerDealCycleByDateRespVO {
  time: string
  customerDealCycle: number
@ -99,14 +111,28 @@ export const StatisticsCustomerApi = {
      params
    })
  },
-  // 5.1 获取客户成交周期(按日期)
+  // 5.1 获取客户公海分析(按日期)
+  getPoolSummaryByDate: (param: any) => {
+    return request.get({
+      url: '/crm/statistics-customer/get-pool-summary-by-date',
+      params: param
+    })
+  },
+  // 5.2 获取客户公海分析(按用户)
+  getPoolSummaryByUser: (param: any) => {
+    return request.get({
+      url: '/crm/statistics-customer/get-pool-summary-by-user',
+      params: param
+    })
+  },
+  // 6.1 获取客户成交周期(按日期)
  getCustomerDealCycleByDate: (params: any) => {
    return request.get({
      url: '/crm/statistics-customer/get-customer-deal-cycle-by-date',
      params
    })
  },
-  // 5.2 获取客户成交周期(按用户)
+  // 6.2 获取客户成交周期(按用户)
  getCustomerDealCycleByUser: (params: any) => {
    return request.get({
      url: '/crm/statistics-customer/get-customer-deal-cycle-by-user',
--- a/src/views/crm/statistics/customer/components/CustomerConversionStat.vue
+++ b/src/views/crm/statistics/customer/components/CustomerConversionStat.vue
@ -69,12 +69,12 @@ import {
  CrmStatisticsCustomerSummaryByDateRespVO
 } from '@/api/crm/statistics/customer'
 import { EChartsOption } from 'echarts'
-import { round } from 'lodash-es'
 import { dateFormatter } from '@/utils/formatTime'
 import { erpPriceTableColumnFormatter } from '@/utils'
 import { DICT_TYPE } from '@/utils/dict'

 defineOptions({ name: 'CustomerConversionStat' })
+
 const props = defineProps<{ queryParams: any }>() // 搜索参数

 const loading = ref(false) // 加载中
@ -84,7 +84,7 @@ const list = ref<CrmStatisticsCustomerSummaryByDateRespVO[]>([]) // 列表的数
 const echartsOption = reactive<EChartsOption>({
  grid: {
    left: 20,
-    right: 20,
+    right: 40, // 让X轴右侧显示完整
    bottom: 20,
    containLabel: true
  },
@ -124,11 +124,9 @@ const echartsOption = reactive<EChartsOption>({
  }
 }) as EChartsOption

-/** 获取统计数据 */
-const loadData = async () => {
+/** 获取数据并填充图表 */
+const fetchAndFill = async () => {
  // 1. 加载统计数据
-  loading.value = true
-  // TODO @ddhb52：这里调用 StatisticsCustomerApi.getCustomerSummaryByDate 好像不太对？？？
  const customerCount = await StatisticsCustomerApi.getCustomerSummaryByDate(props.queryParams)
  const contractSummary = await StatisticsCustomerApi.getContractSummary(props.queryParams)
  // 2.1 更新 Echarts 数据
@ -143,7 +141,7 @@ const loadData = async () => {
        return {
          name: item.time,
          value: item.customerCreateCount
-            ? round((item.customerDealCount / item.customerCreateCount) * 100, 2)
+            ? ((item.customerDealCount / item.customerCreateCount) * 100).toFixed(2)
            : 0
        }
      }
@ -151,8 +149,19 @@ const loadData = async () => {
  }
  // 2.2 更新列表数据
  list.value = contractSummary
-  loading.value = false
 }
+
+/** 获取统计数据 */
+const loadData = async () => {
+  loading.value = true
+  try {
+    fetchAndFill()
+  }
+  finally {
+    loading.value = false
+  }
+}
+
 defineExpose({ loadData })

 /** 初始化 */
--- a/src/views/crm/statistics/customer/components/CustomerDealCycle.vue
+++ b/src/views/crm/statistics/customer/components/CustomerDealCycle.vue
@ -31,6 +31,7 @@ import {
 import { EChartsOption } from 'echarts'

 defineOptions({ name: 'CustomerDealCycle' })
+
 const props = defineProps<{ queryParams: any }>() // 搜索参数

 const loading = ref(false) // 加载中
@ -40,7 +41,7 @@ const list = ref<CrmStatisticsCustomerDealCycleByDateRespVO[]>([]) // 列表的
 const echartsOption = reactive<EChartsOption>({
  grid: {
    left: 20,
-    right: 20,
+    right: 40, // 让X轴右侧显示完整
    bottom: 20,
    containLabel: true
  },
@ -49,12 +50,14 @@ const echartsOption = reactive<EChartsOption>({
    {
      name: '成交周期(天)',
      type: 'bar',
-      data: []
+      data: [],
+      yAxisIndex: 0,
    },
    {
      name: '成交客户数',
      type: 'bar',
-      data: []
+      data: [],
+      yAxisIndex: 1,
    }
  ],
  toolbox: {
@ -74,10 +77,26 @@ const echartsOption = reactive<EChartsOption>({
      type: 'shadow'
    }
  },
-  yAxis: {
-    type: 'value',
-    name: '数量（个）'
-  },
+  yAxis: [
+    {
+      type: 'value',
+      name: '成交周期(天)',
+      min: 0,
+      minInterval: 1, // 显示整数刻度
+    },
+    {
+      type: 'value',
+      name: '成交客户数',
+      min: 0,
+      minInterval: 1, // 显示整数刻度
+      splitLine: {
+        lineStyle: {
+          type: 'dotted', // 右侧网格线虚化, 减少混乱
+          opacity: 0.7,
+        }
+      }
+    },
+  ],
  xAxis: {
    type: 'category',
    name: '日期',
@ -85,10 +104,9 @@ const echartsOption = reactive<EChartsOption>({
  }
 }) as EChartsOption

-/** 获取统计数据 */
-const loadData = async () => {
+/** 获取数据并填充图表 */
+const fetchAndFill = async () => {
  // 1. 加载统计数据
-  loading.value = true
  const customerDealCycleByDate = await StatisticsCustomerApi.getCustomerDealCycleByDate(
    props.queryParams
  )
@ -116,7 +134,17 @@ const loadData = async () => {
  }
  // 2.2 更新列表数据
  list.value = customerDealCycleByUser
-  loading.value = false
+}
+
+/** 获取统计数据 */
+const loadData = async () => {
+  loading.value = true
+  try {
+    fetchAndFill()
+  }
+  finally {
+    loading.value = false
+  }
 }
 defineExpose({ loadData })

--- a/src/views/crm/statistics/customer/components/CustomerFollowUpSummary.vue
+++ b/src/views/crm/statistics/customer/components/CustomerFollowUpSummary.vue
@ -1,7 +1,7 @@
 <!-- 客户跟进次数分析 -->
 <template>
  <!-- Echarts图 -->
-  <el-card shadow="never">
+  <el-card shadow="never" >
    <el-skeleton :loading="loading" animated>
      <Echart :height="500" :options="echartsOption" />
    </el-skeleton>
@ -28,9 +28,11 @@ import {
  CrmStatisticsFollowUpSummaryByDateRespVO,
  CrmStatisticsFollowUpSummaryByUserRespVO
 } from '@/api/crm/statistics/customer'
+import Echart from '@/components/Echart/src/Echart.vue';
 import { EChartsOption } from 'echarts'

 defineOptions({ name: 'CustomerFollowupSummary' })
+
 const props = defineProps<{ queryParams: any }>() // 搜索参数

 const loading = ref(false) // 加载中
@ -40,7 +42,7 @@ const list = ref<CrmStatisticsFollowUpSummaryByUserRespVO[]>([]) // 列表的数
 const echartsOption = reactive<EChartsOption>({
  grid: {
    left: 20,
-    right: 20,
+    right: 30, // 让X轴右侧显示完整
    bottom: 20,
    containLabel: true
  },
@ -49,11 +51,13 @@ const echartsOption = reactive<EChartsOption>({
    {
      name: '跟进客户数',
      type: 'bar',
+      yAxisIndex: 0,
      data: []
    },
    {
      name: '跟进次数',
      type: 'bar',
+      yAxisIndex: 1,
      data: []
    }
  ],
@ -74,19 +78,38 @@ const echartsOption = reactive<EChartsOption>({
      type: 'shadow'
    }
  },
-  yAxis: {
-    type: 'value',
-    name: '数量（个）'
-  },
+  yAxis: [
+    {
+      type: 'value',
+      name: '跟进客户数',
+      min: 0,
+      minInterval: 1, // 显示整数刻度
+    },
+    {
+      type: 'value',
+      name: '跟进次数',
+      min: 0,
+      minInterval: 1, // 显示整数刻度
+      splitLine: {
+        lineStyle: {
+          type: 'dotted', // 右侧网格线虚化, 减少混乱
+          opacity: 0.7,
+        }
+      }
+    }
+  ],
  xAxis: {
    type: 'category',
    name: '日期',
+    axisTick: {
+      alignWithLabel: true
+    },
    data: []
  }
 }) as EChartsOption

-/** 获取统计数据 */
-const loadData = async () => {
+/** 获取数据并填充图表 */
+const fetchAndFill = async () => {
  // 1. 加载统计数据
  loading.value = true
  const followUpSummaryByDate = await StatisticsCustomerApi.getFollowUpSummaryByDate(
@ -113,7 +136,17 @@ const loadData = async () => {
  }
  // 2.2 更新列表数据
  list.value = followUpSummaryByUser
-  loading.value = false
+}
+
+/** 获取统计数据 */
+const loadData = async () => {
+  loading.value = true
+  try {
+    fetchAndFill()
+  }
+  finally {
+    loading.value = false
+  }
 }
 defineExpose({ loadData })

--- a/src/views/crm/statistics/customer/components/CustomerFollowUpType.vue
+++ b/src/views/crm/statistics/customer/components/CustomerFollowUpType.vue
@ -32,6 +32,7 @@ import { DICT_TYPE, getDictLabel } from '@/utils/dict'
 import { erpCalculatePercentage } from '@/utils'

 defineOptions({ name: 'CustomerFollowupType' })
+
 const props = defineProps<{ queryParams: any }>() // 搜索参数

 const loading = ref(false) // 加载中
@ -73,10 +74,9 @@ const echartsOption = reactive<EChartsOption>({
  ]
 }) as EChartsOption

-/** 获取统计数据 */
-const loadData = async () => {
+/** 获取数据并填充图表 */
+const fetchAndFill = async () => {
  // 1. 加载统计数据
-  loading.value = true
  const followUpSummaryByType = await StatisticsCustomerApi.getFollowUpSummaryByType(
    props.queryParams
  )
@ -99,8 +99,19 @@ const loadData = async () => {
      portion: erpCalculatePercentage(row.followUpRecordCount, totalCount)
    }
  })
-  loading.value = false
 }
+
+/** 获取统计数据 */
+const loadData = async () => {
+  loading.value = true
+  try {
+    fetchAndFill()
+  }
+  finally {
+    loading.value = false
+  }
+}
+
 defineExpose({ loadData })

 /** 初始化 */
--- a/src/views/crm/statistics/customer/components/CustomerSummary.vue
+++ b/src/views/crm/statistics/customer/components/CustomerSummary.vue
@ -61,6 +61,7 @@ import { EChartsOption } from 'echarts'
 import { erpCalculatePercentage, erpPriceTableColumnFormatter } from '@/utils'

 defineOptions({ name: 'CustomerSummary' })
+
 const props = defineProps<{ queryParams: any }>() // 搜索参数

 const loading = ref(false) // 加载中
@ -70,7 +71,7 @@ const list = ref<CrmStatisticsCustomerSummaryByUserRespVO[]>([]) // 列表的数
 const echartsOption = reactive<EChartsOption>({
  grid: {
    left: 20,
-    right: 20,
+    right: 30, // 让X轴右侧显示完整
    bottom: 20,
    containLabel: true
  },
@ -79,11 +80,13 @@ const echartsOption = reactive<EChartsOption>({
    {
      name: '新增客户数',
      type: 'bar',
+      yAxisIndex: 0,
      data: []
    },
    {
      name: '成交客户数',
      type: 'bar',
+      yAxisIndex: 1,
      data: []
    }
  ],
@ -104,21 +107,36 @@ const echartsOption = reactive<EChartsOption>({
      type: 'shadow'
    }
  },
-  yAxis: {
-    type: 'value',
-    name: '数量（个）'
-  },
+  yAxis: [
+    {
+      type: 'value',
+      name: '新增客户数',
+      min: 0,
+      minInterval: 1, // 显示整数刻度
+    },
+    {
+      type: 'value',
+      name: '成交客户数',
+      min: 0,
+      minInterval: 1, // 显示整数刻度
+      splitLine: {
+        lineStyle: {
+          type: 'dotted', // 右侧网格线虚化, 减少混乱
+          opacity: 0.7,
+        }
+      }
+    }
+  ],
  xAxis: {
    type: 'category',
    name: '日期',
-    data: []
+    data: [],
  }
 }) as EChartsOption

-/** 获取统计数据 */
-const loadData = async () => {
+/** 获取数据并填充图表 */
+const fetchAndFill = async () => {
  // 1. 加载统计数据
-  loading.value = true
  const customerSummaryByDate = await StatisticsCustomerApi.getCustomerSummaryByDate(
    props.queryParams
  )
@ -141,10 +159,21 @@ const loadData = async () => {
      (s: CrmStatisticsCustomerSummaryByDateRespVO) => s.customerDealCount
    )
  }
+
  // 2.2 更新列表数据
  list.value = customerSummaryByUser
-  loading.value = false
 }
+
+/** 获取统计数据 */
+const loadData = async () => {
+  loading.value = true
+  try {
+    fetchAndFill()
+  } finally {
+    loading.value = false
+  }
+}
+
 defineExpose({ loadData })

 /** 初始化 */
--- a/src/views/crm/statistics/customer/components/PoolSummary.vue
+++ b/src/views/crm/statistics/customer/components/PoolSummary.vue
@ -0,0 +1,148 @@
+<!-- 客户总量统计 -->
+<template>
+  <!-- Echarts图 -->
+  <el-card shadow="never">
+    <el-skeleton :loading="loading" animated>
+      <Echart :height="500" :options="echartsOption" />
+    </el-skeleton>
+  </el-card>
+
+  <!-- 统计列表 -->
+  <el-card shadow="never" class="mt-16px">
+    <el-table v-loading="loading" :data="list">
+      <el-table-column label="序号" align="center" type="index" width="80" fixed="left" />
+      <el-table-column label="员工姓名" prop="ownerUserName" min-width="100" fixed="left" />
+      <el-table-column label="进入公海客户数" align="right" prop="customerPutCount" min-width="200" />
+      <el-table-column label="公海领取客户数" align="right" prop="customerTakeCount" min-width="200" />
+    </el-table>
+  </el-card>
+</template>
+<script setup lang="ts">
+import {
+  StatisticsCustomerApi,
+  CrmStatisticsPoolSummaryByDateRespVO,
+  CrmStatisticsPoolSummaryByUserRespVO
+} from '@/api/crm/statistics/customer'
+import { EChartsOption } from 'echarts'
+
+defineOptions({ name: 'CustomerSummary' })
+
+const props = defineProps<{ queryParams: any }>() // 搜索参数
+
+const loading = ref(false) // 加载中
+const list = ref<CrmStatisticsPoolSummaryByUserRespVO[]>([]) // 列表的数据
+
+/** 柱状图配置：纵向 */
+const echartsOption = reactive<EChartsOption>({
+  grid: {
+    left: 20,
+    right: 40, // 让X轴右侧显示完整
+    bottom: 20,
+    containLabel: true
+  },
+  legend: {},
+  series: [
+    {
+      name: '进入公海客户数',
+      type: 'bar',
+      yAxisIndex: 0,
+      data: []
+    },
+    {
+      name: '公海领取客户数',
+      type: 'bar',
+      yAxisIndex: 1,
+      data: []
+    }
+  ],
+  toolbox: {
+    feature: {
+      dataZoom: {
+        xAxisIndex: false // 数据区域缩放：Y 轴不缩放
+      },
+      brush: {
+        type: ['lineX', 'clear'] // 区域缩放按钮、还原按钮
+      },
+      saveAsImage: { show: true, name: '公海客户分析' } // 保存为图片
+    }
+  },
+  tooltip: {
+    trigger: 'axis',
+    axisPointer: {
+      type: 'shadow'
+    }
+  },
+  yAxis: [
+    {
+      type: 'value',
+      name: '进入公海客户数',
+      min: 0,
+      minInterval: 1, // 显示整数刻度
+    },
+    {
+      type: 'value',
+      name: '公海领取客户数',
+      min: 0,
+      minInterval: 1, // 显示整数刻度
+      splitLine: {
+        lineStyle: {
+          type: 'dotted', // 右侧网格线虚化, 减少混乱
+          opacity: 0.7,
+        }
+      }
+    }
+  ],
+  xAxis: {
+    type: 'category',
+    name: '日期',
+    data: [],
+  }
+}) as EChartsOption
+
+/** 获取数据并填充图表 */
+const fetchAndFill = async () => {
+  // 1. 加载统计数据
+  const poolSummaryByDate = await StatisticsCustomerApi.getPoolSummaryByDate(
+    props.queryParams
+  )
+  const poolSummaryByUser = await StatisticsCustomerApi.getPoolSummaryByUser(
+    props.queryParams
+  )
+  // 2.1 更新 Echarts 数据
+  if (echartsOption.xAxis && echartsOption.xAxis['data']) {
+    echartsOption.xAxis['data'] = poolSummaryByDate.map(
+      (s: CrmStatisticsPoolSummaryByDateRespVO) => s.time
+    )
+  }
+  if (echartsOption.series && echartsOption.series[0] && echartsOption.series[0]['data']) {
+    echartsOption.series[0]['data'] = poolSummaryByDate.map(
+      (s: CrmStatisticsPoolSummaryByDateRespVO) => s.customerPutCount
+    )
+  }
+  if (echartsOption.series && echartsOption.series[1] && echartsOption.series[1]['data']) {
+    echartsOption.series[1]['data'] = poolSummaryByDate.map(
+      (s: CrmStatisticsPoolSummaryByDateRespVO) => s.customerTakeCount
+    )
+  }
+
+  // 2.2 更新列表数据
+  list.value = poolSummaryByUser
+}
+
+/** 获取统计数据 */
+const loadData = async () => {
+  loading.value = true
+  try {
+    fetchAndFill()
+  } finally {
+    loading.value = false
+  }
+}
+
+defineExpose({ loadData })
+
+/** 初始化 */
+onMounted(() => {
+  loadData()
+})
+</script>
--- a/src/views/crm/statistics/customer/index.vue
+++ b/src/views/crm/statistics/customer/index.vue
@ -19,10 +19,16 @@
          start-placeholder="开始日期"
          type="daterange"
          value-format="YYYY-MM-DD HH:mm:ss"
+          @change="handleQuery"
        />
      </el-form-item>
      <el-form-item label="时间间隔" prop="interval">
-        <el-select v-model="queryParams.interval" class="!w-240px" placeholder="间隔类型">
+        <el-select
+          v-model="queryParams.interval"
+          class="!w-240px"
+          placeholder="间隔类型"
+          @change="handleQuery"
+        >
          <el-option
            v-for="dict in getIntDictOptions(DICT_TYPE.DATE_INTERVAL)"
            :key="dict.value"
@ -40,11 +46,18 @@
          class="!w-240px"
          node-key="id"
          placeholder="请选择归属部门"
-          @change="queryParams.userId = undefined"
+          @change="queryParams.userId = undefined;handleQuery()
+          "
        />
      </el-form-item>
      <el-form-item label="员工" prop="userId">
-        <el-select v-model="queryParams.userId" class="!w-240px" clearable placeholder="员工">
+        <el-select
+          v-model="queryParams.userId"
+          class="!w-240px"
+          clearable
+          placeholder="员工"
+          @change="handleQuery"
+        >
          <el-option
            v-for="(user, index) in userListByDeptId"
            :key="index"
@ -56,7 +69,7 @@
      <el-form-item>
        <el-button @click="handleQuery">
          <Icon class="mr-5px" icon="ep:search" />
-          搜索
+          查询
        </el-button>
        <el-button @click="resetQuery">
          <Icon class="mr-5px" icon="ep:refresh" />
@ -85,6 +98,10 @@
      <el-tab-pane label="客户转化率分析" lazy name="conversionStat">
        <CustomerConversionStat ref="conversionStatRef" :query-params="queryParams" />
      </el-tab-pane>
+      <!-- 公海客户分析 -->
+      <el-tab-pane label="公海客户分析" lazy name="poolSummary">
+        <PoolSummary ref="poolSummaryRef" :query-params="queryParams" />
+      </el-tab-pane>
      <!-- 成交周期分析 -->
      <el-tab-pane label="成交周期分析" lazy name="dealCycle">
        <CustomerDealCycle ref="dealCycleRef" :query-params="queryParams" />
@ -97,19 +114,20 @@
 import * as DeptApi from '@/api/system/dept'
 import * as UserApi from '@/api/system/user'
 import { useUserStore } from '@/store/modules/user'
+import { DICT_TYPE, getIntDictOptions } from '@/utils/dict'
 import { beginOfDay, defaultShortcuts, endOfDay, formatDate } from '@/utils/formatTime'
 import { defaultProps, handleTree } from '@/utils/tree'
-import CustomerSummary from './components/CustomerSummary.vue'
-import CustomerFollowUpSummary from './components/CustomerFollowUpSummary.vue'
-import CustomerFollowUpType from './components/CustomerFollowUpType.vue'
 import CustomerConversionStat from './components/CustomerConversionStat.vue'
 import CustomerDealCycle from './components/CustomerDealCycle.vue'
-import { DICT_TYPE, getIntDictOptions } from '@/utils/dict'
+import CustomerFollowUpSummary from './components/CustomerFollowUpSummary.vue'
+import CustomerFollowUpType from './components/CustomerFollowUpType.vue'
+import CustomerSummary from './components/CustomerSummary.vue'
+import PoolSummary from './components/PoolSummary.vue'

 defineOptions({ name: 'CrmStatisticsCustomer' })

 const queryParams = reactive({
-  interval: 1,
+  interval: 2, // WEEK, 周
  deptId: useUserStore().getUser.deptId,
  userId: undefined,
  times: [
@ -135,8 +153,7 @@ const customerSummaryRef = ref() // 1. 客户总量分析
 const followUpSummaryRef = ref() // 2. 客户跟进次数分析
 const followUpTypeRef = ref() // 3. 客户跟进方式分析
 const conversionStatRef = ref() // 4. 客户转化率分析
-// 5. TODO 公海客户分析
-// 缺 crm_owner_record 表 TODO @dhb52：可以先做界面 + 接口，接口数据直接写死返回，相当于 mock 出来
+const poolSummaryRef = ref() // 5. 客户公海分析
 const dealCycleRef = ref() // 6. 成交周期分析

 /** 搜索按钮操作 */
@ -154,6 +171,9 @@ const handleQuery = () => {
    case 'conversionStat': // 客户转化率分析
      conversionStatRef.value?.loadData?.()
      break
+    case 'poolSummary': // 公海客户分析
+      poolSummaryRef.value?.loadData?.()
+      break
    case 'dealCycle': // 成交周期分析
      dealCycleRef.value?.loadData?.()
      break